Duties include:

Serves as the first point of contact for evening students and visitors while providing bilingual customer service and administrative support for the GED program.

Front Desk & Student Services

• Welcome students and visitors in a professional manner.

• Provide program information and direct visitors appropriately.

• Monitor building entrance and maintain a welcoming environment.

Administrative Support

• Answer phones and respond to general inquiries.

• Assist with enrollment paperwork and attendance records.

• Prepare copies, organize files, and support instructors.

Student Support

• Provide bilingual assistance for Spanish-speaking students.

• Assist with basic technology questions.

• Support registration events and evening program activities.

Qualifications

• High school diploma or equivalent required.

• Bilingual (English/Spanish) required.

• Excellent customer service and communication skills.

• Basic computer proficiency, including Microsoft Office and internet navigation.

• Ability to multitask, stay organized, and maintain confidentiality.

• Experience working with diverse adult populations preferred.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.

• Ability to lift and carry up to 25 pounds.