English Language/Student Support Instructor (Part-time)(Bilingual)
This is a part-time administrative position. The Student Support Specialist provides support to Adult Education and Literacy (AEL) students by assisting with enrollment, student follow-up, data collection, communication, and program services.
Schedule: Tuesday – Thursday, 4:00 p.m. – 9:00 p.m.
This position reports to the Director of English Language Services.
Duties include:
Provide administrative support to Adult Education and Literacy students throughout their enrollment and participation in the program.
Conduct student follow-up regarding attendance, persistence, and educational goals.
Assist with student enrollment, orientations, assessments, and program paperwork.
Maintain accurate student records and enter data into required reporting systems.
Communicate with students by phone, email, text, and in person regarding appointments, classes, and program services.
Assist with scheduling appointments and coordinating student services.
Support instructors and program staff with student-related needs and administrative tasks.
Help organize program events, meetings, and special activities.
Perform other duties as assigned.
Required Knowledge, Skills, and Abilities:
Bilingual (English/Spanish) required.
Previous experience in an administrative, customer service, education, or student support role preferred.
Excellent written and verbal communication skills.
Strong organizational skills with attention to detail.
Ability to maintain confidentiality and professionalism.
Proficient in Microsoft Office and comfortable learning new software systems.
Ability to effectively use Zoom and other virtual platforms.
Ability to gather, maintain, and report student data accurately.
Must be receptive to feedback, willing to learn, and committed to continuous improvement.
To apply, send resume to Maria Araujo, Director of English Language Services, at maraujo@PAVEetx.org